Customer Feedback

Please rate the following: (1:Bad - 5:Excellent)*
Is there anything else that you would like us to know?
Name:
E-mail:
Do you need someone from the Spa to contact you with regards to your booking?
Which Upstairs Spa did you visit:

23 comments

  1. diane. james - July 9, 2015 7:15 am

    First. Massage for me and it was awesome. Birthday present

    Reply
  2. lucky mochalibane - August 24, 2015 2:33 pm

    The overall experience was out of this world. Yes I would do it again and again.

    Reply
  3. Mario De Oliveira - September 1, 2015 8:24 am

    One of the best experiences i have every had. The treatments, the staff and especially the therapists were all fantastic!

    I highly recommend this to all.

    This was all in all the most relaxing day i have ever experienced.

    Thank you

    Reply
  4. Hendrien - September 7, 2015 10:37 am

    It was so nice! Was just too short as my mom and needed some time together. Pinky, Vanessa and Izak was so friendly. Were very happy to meet them.

    Reply
  5. Anitha Ramdas - September 21, 2015 11:21 am

    Second visit for me. was a birthday present for my daughter whose birthday was on Saturday 19 September. Was very disappointed with general lack of service and attitude.

    Reply
  6. Subeshni Pillay - September 25, 2015 11:30 am

    A lovely break from the city – was only one nite to celebrate our wedding anniversary but it was awesome 🙂

    Reply
  7. Summaya Khan - October 12, 2015 8:29 am

    Had a very lovely ime.
    My anniversary was special

    Reply
  8. Lindiwe - November 4, 2015 7:23 am

    Compliments to the therapists they did an excellent job!!

    The environment was tranquil and the cherry on top was the view of the animals & pedicure at the same time – brilliant!

    Reply
  9. Sonja Egglestone - December 3, 2015 2:31 pm

    THANK YOU THANK YOU THANK YOU
    You made my Best Friend Birthday exceptional.
    Great Experience – Perfect in every way.

    Reply
  10. Rene - December 7, 2015 5:47 am

    our stay was awesome, the Spa treatment was tryly amazing and the therapists, Pinky & Mampo were really great.
    Thanks guys we will definitely recommend the spa to everyone we know. 🙂

    Reply
  11. Ethel Mathibe - February 1, 2016 4:27 am

    I had a wonderful time at the spa, the staff was welcoming, and the place, was user friendly, it helped with the relaxation.

    I will be back, watch the space.

    Reply
  12. Refilwe - March 5, 2016 12:11 pm

    Well done to Pinky and Rithabile exceptional customer service ladies you were Awesome!!

    Reply
  13. phina masehela - April 11, 2016 12:16 pm

    the spa treatment was fab..Nomsa and the two ladies were just too awesome.thank you ladies i am definitely coming back soon.

    Reply
  14. Shabir Dabooda & Zainub Mohamed - April 12, 2016 12:56 pm

    Was pure pleasure.

    Thank you to both Portias.

    I just have to come back – 1 week gone and i still feel level headed

    Reply
  15. Shabir Dabooda & Zainub Mohamed - April 12, 2016 12:57 pm

    What a day, Was awesome, Still feeling light headed after 10 days, Thank you both Portias

    Reply
  16. Keitumetse - May 23, 2016 12:10 pm

    The ladies were lovely, throughly enjoyed my spa treatment thanks to Nomsa.

    Reply
  17. Leena Durbal - August 15, 2016 10:49 am

    Thank you upstairs spa for the most relaxing day ever. The therapist were patient and afforded us the the best care possible. They were kind and friendly and didnt rush with our treatments. It was so relaxing that we fell off to sleep. I am definately going to come back and have already recommended others to have the same great experience that we had.

    Keep it up!!!! Well done

    Reply
  18. Cecilia Kgatla - August 16, 2016 6:14 am

    It was my first time at the spa and was my birthday, I had a wonderful experience with my sisters. Thank you

    Reply
  19. Lerato - August 29, 2016 8:31 am

    We were treated like royalty by 2 spa therapists who were very friendly yet professional. We will definitely refer friends and family to experience this royalty treatment. Well done for being one of the best Spas we have been to. The environment was refreshing…

    Reply
  20. Gladness - September 26, 2016 12:55 pm

    Nomsa and Nomsa did a fantastic job to me and my daughter on the 25th we were relaxed and rejuvenated
    ” I ‘ll be back”

    Reply
  21. DUDU LOLIWE - October 6, 2016 2:18 pm

    THANK YOU!! MY HUSBAND BIRTHDAY WAS AWESOME. YOU MADE THE BEST!!!!

    Reply
  22. Brenda Boyd - October 17, 2016 8:01 am

    Wonderful therapists . My sisters and i had the most relaxing time ever.

    The experince was wonderful and excellent service from therapists .
    My sisters came from uk and had a lovely experinece and relaxing morning.

    Reply
  23. Nomoya - October 25, 2016 2:04 pm

    THANK YOU SO MUCH RETHABILE AND PARTNER EVERYTHING WAS PROFESSIONAL KEEP UP THE GOOD WORK LADIES! MCWAAAA!

    Reply

Have your say